DEBT COLLECTION FOR SMALL BUSINESSES
Our expertise
Debt collection for SME's
Small and medium businesses are the heart of many economies. Having an unpaid invoice can impact your business and potentially cause financial instability for your organisation. We regularly see many SMEs who have to deal with customers who either pay too late or refuse to pay at all. While you have worked hard for the payment you are entitled to, you deserve to be paid. We know it is extremely frustrating and unfair to spend your valuable time chasing a debtor while facing financial consequences or even bankruptcy.
In order to prevent your organisation from ending up in financial difficulties, it is important to act fast when dealing with outstanding invoices. For many SMEs, this is not always feasible. Collecting outstanding invoices is often a secondary task, alongside all the other administrative work. Moreover, there is not always a specialist in the field of debtor management.
Specialist in debt collection for small businesses
What other SME's have to say:
"Staples is the largest office supplies company in the world. We have the second largest eCommerce website, and we are a reliable partner in offering office solutions. Staples is present in more than 26 countries! We are active all over the world, which has shaped our working methods. As we grew, our commitment to the community and the environment we operate in has increased too. Bierens Debt Recovery Lawyers is an important partner to Staples Advantage with reference to our credit management. It is good and a pleasure to be able to hand over matters and files which are difficult to collect to Bierens. In our experience, the cases are handled well, efficiently, and with good results. Thus, we see moneys coming in which we would have had to write off otherwise. We are very pleased with the Bierens approach. The advice we have received, has been of assistance in our job, and we view this as a significant supplementation. We will always recommend to both third parties and to all our branches at home and abroad that they hand their matters to Bierens Debt Recovery Lawyers. "
Kitty Berendsen
STAPLES
"We are a wholesaler within the graphic industry. In addition to the sale of supplies, we are also very active in the purchase and sale of used graphic machinery. As a result, we deal with a large number of customers, some of whom have substantial amounts of money at stake. When we encountered problems with an Italian partner, we contacted Bierens. We were immediately assigned to an Italian lawyer. Bierens always reacts promptly and correctly. You can follow everything online and stay up to date. It is a very pleasant way of working with a permanent contact person, who is above all very knowledgeable. In addition, they also give very good advice in regards to debtor management. We certainly recommend Bierens Debt Recovery Lawyers". "
Els de Wit
TOP GRAPHICS
"Universal Music operates in a segment of the market which is experiencing increasing pressure, at hundreds of points of sales, and with a product which has the potential to become a hit at any moment and needs to be available immediately. This is the reason we cannot afford to get involved in laborious and protracted proceedings. Decisiveness is essential, and Bierens’ energetic approach as an extension of our own credit management is an excellent fit for us. Direct communication, structured procedures and exchange of information, knowledge of the market and our company means that we have found an ideal partner in Bierens for granting credit to our customers, retailers and wholesalers since 2007. "
Frank Oosenbrug
UNIVERSAL MUSIC
Question of principle? Then we support you 100%
When a business owner delivers goods or provides a service, it’s expected the owner will be paid properly. We think it is extremely unfair if this does not happen. A debtor should not be able to get away with non-payment.
It regularly happens that clients want to start legal proceedings despite the fact that the costs are higher than the expected results. We understand that. We will always give you honest advice about the expected costs. If you still wish to litigate, you will have our ongoing support. Sometimes we even go a step further, since we can act against a debtor at our own risk and expenses. We find it unprecedented if we keep encountering the same debtors with our clients. We see it as our duty to intervene in such cases. After all, invoices should be paid.
The best debt collection strategy for your business
We fight for JUSTICE
We do not give up until your invoice is paid!
At Bierens your debt collection case is in good hands. We understand that an outstanding invoice is extremely frustrating and that you want to recover the amount as soon as possible. That's why we never give up. Our specialists do not close the case after placing one phone call or by sending a standardised demand letter. We customise our approach completely to your debtor and keep going until the payment is made.
Better payment agreements between SMEs and multinationals
Not only do we assist small businesses by relieving them of the debt collection process, but we also actively contribute to improving the payment behaviour between companies. Invoices should not only be paid on time but clear and reasonable payment agreements should also be made. In our debt collection practice, we see a large number of multinationals who do not comply with these agreements, delaying the payment term even further. Many small businesses are burdened by poor payment agreements with large multinationals. In our opinion, we find this unacceptable.
Should legal action be necessary, then we can also litigate on your behalf. Since we are a debt collection law firm, our lawyers are members of nationals and international Bar Associations. This means that our advice and litigation processes are always based on ethical codes according to the latest legal standards.

You will receive a confirmation in which your caseworker indicates that your case has been accepted. Some practical matters concerning the contact with your debtor will also be shared
Your debtor will receive a customised payment reminder the following working day, requesting them to pay the outstanding amount as soon as possible. Since we know you are anticipating the payment of your invoice as soon as possible, we give your debtor little room to delay the payment much further.
Together with you, we determine the next steps in your debt collection case. With us, debt collection is always customised, and your wishes determine our approach.
If there is no immediate payment or if your debtor cannot be reached, then our debt collection lawyer will not give up just then. We have the resources and measures to locate your debtor no matter where they are hiding for both national and international cases. We do not stop until your debtor responds and pays the invoice.
The out-of-court debt collection procedure ends if:
- Your invoice has been paid in full. This is the case in 95% of all debt collections that we solve.
- We have agreed on a payment arrangement with your debtor.
- Or, the debt collection process continues in the legal phase. We then go to court to recover your payment.
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