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Debt Collection in Austria

Debt collection in Austria does not have to be a complicated process. With Bierens by your side, we can help you overcome the language, cultural and legal differences that arise when dealing with debt collection in Austria. As specialists in international debt collection, our experts can tell you everything you should know when dealing with cross border collections and foreign debtors to successfully recover your payments. Because we start cases in the extrajudicial phase on a No Cure No Pay basis, you receive the quality of a debt collection lawyer at the price of a regular debt collection agency in Austria. Find out everything you should know for a successful debt recovery in Austria.

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How can I transfer my debt collection in Austria?

Starting a debt collection in Austria is fast and simple. You can upload your claim via our online transfer form. All you must do is enter some details on your organisation, your debtor’s company and relevant documentation or invoices. You can then upload your case through a secure network here.

How will you pressurise my debtor in Austria to recover my outstanding invoice?

We are committed to resolving your debt collection in Austria as quickly as possible. Once you have submitted your case, we will do everything we can to contact your debtor in Austria. We ensure to have your debtor approached by phone and in writing in German.

As the leading cross-border debt collection law firm, we have access to global business databases and credit reports. Within these databases, we can view your debtor’s credit status, determine why the invoice was not paid and refine our strategy accordingly.

Can you accept my debt collection in Austria based on No Cure No Pay?

In principle, yes, we can! Our starting fee for No Cure No Pay for debt collection in Austria is €185. Our aim is to collect the additional interest and costs from your debtor; however, this depends on the nature of your case. With No Cure No Pay debt collection in Austria, you can expect the following:

 

    • Customised approach for your debt collection in Austria
    • Personal contact with your caseworker
    • Personal contact with your debtor by phone
    • Customised demand letters and written communication in German
    • Access to the largest national and international B2B debt collection databases
    • Real knowledge of local business cultures and payment behaviour
    • Knowledge of international judicial procedures
    • Honest advice if legal action is necessary

How can I track the process of my debt collection in Austria?

You can follow the correspondence with your debtor in Austria via our web portal 24/7. In addition, your caseworker will always contact you by phone or in writing to keep you informed on the progress of your debt collection in Austria.

“Bierens is a highly effective and professional partner. Not only do they have a good debt collection procedure, they also give solid advice.”

Manuel Maas, Eneco

What if I want to continue my long-term relationship with my debtor in Austria?

In some cases, recovering your payment by deploying extensive measures may not be the most suitable course of action. We understand that with certain customers, it is important for your organisation to maintain a long-term relationship. Because the debt collection specialist or lawyer assigned to your case is familiar with the local culture and business customs, we can deploy a customised approach that is suitable for maintaining a strong business relationship with your trading partner. When transferring your case, you can always make a note of this.

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Which legal measures can you take?

Almost 95% of the cases that we solve, can be collected without any court intervention. However, if your debtor in Austria still does not pay, then we can initiate legal proceedings. These come with their own set of complex challenges. For example, some of the questions that are important to consider are:

  • Which rules and regulations are applicable for my debt collection case?
  • Which country do you have to litigate?
  • Which law is applicable?
  • Which legal procedures are applicable for my debt collection case?
  • What is my limitation period?

Our international debt collection lawyers and your assigned caseworker can help you further and explain everything you need to know for a successful debt collection in Austria.

What are the benefits of hiring Bierens Debt Recovery Lawyers?

      • Specialists in international debt collection
      • Knowledge of local customs and business traditions
      • No Cure No Pay debt collection in Austria
      • High-quality ISO certification (27001 and 9001)
      • 24/7 access to our online portal

How long will I have to wait for my payment from my debtor in Austria?

The duration of your debt collection in Austria depends on the complexity of the claim. In most cases, it can take several weeks to retrieve your payment for a regular debt collection case. Our debt collection lawyers will always keep you up to date.

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  • Fast solutions for your cases
  • Real measures to recover your payments
  • The best results for the lowest costs

Start your debt collection in Austria with a consultation

When dealing with debt collection in Austria, you can count on Bierens. While our experts find the solution you need, you can resume business as usual. We can help you with the following situations:

  • Delivered goods or services are not paid for
  • Purchased goods or services are not delivered
  • Money loans are not paid for
  • Advice on improving your debtor management
  • And much more

If you prefer to speak directly with a debt collection specialist, feel free to contact us by phone at +44 (0)20 3808 5878.

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  • Fast solutions for your cases
  • Real measures to recover your payments
  • The best results for the lowest costs

Find out how we have helped other clients with international collections including debt collection in Austria

From simple debt collection cases to complex legal matters, from small businesses to multinationals across different industries, our specialists have assisted over 24.000 companies worldwide, including Austria. Find out how our international specialists and lawyers have helped other companies in a similar situation and find the solution for debt collection in Austria.

Frequently asked questions about debt collection in Austria

How does debt collection work in Austria?

Debt collection in Austria always starts in the extrajudicial phase where we send your debtor customised demand letters and contact them by phone. If your debtor disputes the claim or fails to respond, then we can proceed by taking legal action in consultation with you.

How will you recover my debt in Austria?

We will always contact your debtor by sending an initial demand letter and a phone call. This way we avoid any form of miscommunication. Our approach is always firm and respectful, and you will always be informed of the status of your case.

What are the costs for debt collection in Austria?

We handle all out of court cases on a No Cure No Pay basis, also for debt collection in Austria. The starting fee is €185,- for administrative costs. We aim to recover the principal amount including interest and costs from your debtor. If we cannot recover the interest and costs from your debtor, then these will be included in the fee. If you decide to take legal action against your debtor, then we move to an hourly or fixed fee. We do not have any hidden costs and will first consult you before proceeding with any action.

How long does an average debt collection procedure in Austria?

This depends on each situation and debtor. We always start in the amicable debt collection phase. This process takes a relatively short time because we provide your debtor with limited time to complete the payment. When starting your case, your caseworker will provide an estimate of the duration of your case. Should your debtor fail to respond, then our specialists and lawyers can provide you with an expected outcome or course of action within 4 weeks. If legal proceedings are necessary, the debt collection process takes longer. The duration depends on the legal proceedings and whether the debtor raises a defence.

What chances do I have for successful debt recovery in Austria?

The chance for a successful recovery depends on the nature of your debt collection case. 95% of the cases that we solve are successfully done so on a No Cure No Pay basis. Our specialists and lawyers always do their utmost to ensure to collect your claim as fast and efficiently as possible. We always make sure to give you honest and practical advice that will deliver you the best results.

When is a debt collection case taken to court?

Our preference is to collect your claim without court intervention. Therefore, we always start a collection in the amicable phase. If this has no effect, then we proceed with court action. However, we always do so in consultation with you first.

How much does it cost to go to court?

The court fees depend on the value of the claim and the country in which litigation takes place. In some cases, the amount is fixed, however, it also depends on litigation procedure. In addition, our own legal fees are included as well.

How long do legal proceedings take in Austria?

The duration of legal proceedings in Austria depends on the complexity of your case and whether or not your debtor raises a defence.

How long before a debt is written off in Austria?

Payment claims in Austria have a limitation period that differs compared to other countries. There are also certain ways that these can be interrupted. For more information, it is best to contact our specialists.

Can I get my money back if you do not collect my payment?

If your debtor does not pay the outstanding claim, then you will be charged the basic fee starting from €185. With these costs, we cover the administrative expenses, report and investigation. Your debtor will be approached in written communication and contact through phone by a native specialist.