Debt collection Portugal

Debt collection in Portugal

Debt recovery in Portugal? Do you have a Portuguese debtor who refuses to pay your invoices? Then hiring a debt collection agency in Portugal may be the best solution for you. With in-house debt collection specialists and Portuguese solicitors, our team has the experience and knowledge of Portuguese debt collection laws. As we speak to your debtor in their native language, communication is no barrier for us, allowing us to successfully solve your debt recovery in Portugal.

"The payment behaviour of Portuguese companies is often very poor. Invoices are not paid or are paid too late. A strict debtor’s policy is therefore important to get invoices paid".

Payment behaviour of Portuguese companies

As the leading debt collection agency in Portugal and law firm in European collections, our lawyers know exactly what to expect from your Portuguese debtor. Over the years we have seen that in Portugal, business is somewhat slower than in other parts of Europe. Projects often take a long time to get off the ground. The payment of invoices is also often delayed, resulting in long payment terms as many Portuguese companies do not adhere to the agreed terms. It is often the smaller companies that adhere to payment terms better than larger companies, resulting in many cases of debt collection in Portugal. Our experience has also shown that:

  • Portuguese are often not very punctual, but pay a lot of attention to details
  • Statutory term of payment of invoices is 30 days
  • Portuguese are among the worse payers in Europe
  • A payment term of 14 days is customary in the case of reminders.

Debt collection agency in Portugal

Prelegal debt collection

When your customer has a Portuguese customer who refuses to pay, we will always contact your debtor first. We will contact your debtor by post and will call your Portuguese debtor on your behalf, kindly requesting your debtor in Portugal to pay. This is also known as pre-legal debt recovery, as we do not involve the court at this stage.

  • Our specialists effectively and efficiently deal with your debtor in a timely manner
  • We talk to your debtor in their own language, making your debtor more cooperative
  • We have contacts with bailiffs and private detectives
  • Customised approach for your debt collection case
  • Access to the largest debt collection databases
  • Experience in the local business culture
  • We carry legal authority making your debtor more inclined to pay.

Because our international debt collection lawyers in Portugal are familiar with the local rules, regulations, and trading traditions, our lawyers are considered as one of the best debt collection lawyers in Portugal. With excellent negotiation techniques, our lawyers will do their utmost to get your Portuguese debtor to pay, resulting in successful debt recovery in Portugal.

No Cure No Pay

Advantages of debt collection in Portugal

  • Portuguese collection lawyers in your country
  • Portuguese-speaking lawyers
  • Highest success rates
  • Collection throughout Portugal
  • Always a single point of contact
  • 24/7 online access to our portal
  • No Cure No Pay debt collection

Feasibility study judicial debt collection

If your debtor refuses to pay during the extrajudicial phase, we can go to court in consultation with you. Before doing so, we will conduct a feasibility study in order to determine whether legal proceedings are beneficial for your organisation. We will always inform you of the possible costs and will only start legal proceedings after receiving your consent.

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  • Covering European order for Payment Proceedings

Legal actions against your Portuguese debtor

Would you like to initiate legal proceedings against your Portuguese debtor? Then our debt collection lawyers will first determine the competent court and the applicable law. Based on these factors, we will determine the most appropriate course of action while assuring you that the best debt collection specialist is assigned to your case. Furthermore, it is also important to consider the limitation period. This usually differs across European countries and can be different from the rules and regulations you may be familiar with.

Debt collection laws in Portugal

When we take legal action against your Portuguese customer, there are a number of Portuguese collection laws that we can deploy. The collection procedure that can best be used differs per situation. Our lawyers always look for the best option for your collection case.

Since Portugal joined the EU, the legal procedures have improved a lot. Nevertheless, you should bear in mind that Portugal is very bureaucratic and that the legal system can sometimes be very slow. Our Portuguese lawyers can advise you on the best legal procedure in your situation.

Payment procedure

This procedure can be used if there is a simple, undisputed procedure. The procedure is carried out electronically and is relatively cheap and fast. The national agency for payment orders, the Balcão Nacional de Injunções, is responsible for this procedure. When a request is made, a brief summary of the case must also be given. Is the claim not contested by the debtor? In that case, the National Bureau for Payment Orders will issue a declaration of enforceability. Is the claim contested? If so, this procedure is automatically converted into ordinary court proceedings.

Ordinary civil proceedings

Carrying out an ordinary procedure is a lot more expensive and time-consuming. In that case, a hearing is scheduled and the judge then makes a judgment. If there is a favorable judgment for the creditor, we proceed to an enforcement procedure. With an enforcement procedure, we can execute the debtor, seize his assets, and eventually obtain payment.

Debt collection procedure in Portugal

  • Upload claim
    Upload your debt recovery case online
  • Start case
    We will process your case immediately
  • Send a demand letter
    We will immediately send a payment reminder to your debtor
  • How to approach debtor?
    Together we will determine our approach
  • Online portal 24/7
    View your case 24/7 through our online portal
  • Ask questions
    Questions? Your contact is always available to assist you
  • Get invoice paid
    Your unpaid invoice will be paid

International collection laws in Portugal

international collection laws
Besides Portuguese debt collection laws, there are several international debt collection laws that our debt collection lawyers can deploy. These are known as European Payment Order Procedure and the Small Claims Procedure and are recognised in all EU member states (except Denmark). Our debt collection lawyers in Portugal will always carefully consider the best course of action for your debt collection case and determine whether these are applicable in your case.

Enforcing judgements in Portugal

If a verdict has been obtained in your country against a Portuguese debtor, then this verdict will have to be enforced in Portugal. For the enforcement of a judgment from your country’s court in Portugal, a specific form must be requested. This will then be sent to the court in Portugal together with the judgment from the court in your country. Our international debt collection lawyers in Portugal have the resources and can help you to enforce the judgement obtained against your Portuguese debtor.

“Bierens is a highly effective and professional partner. Not only do they have a good debt collection procedure, they also give solid advice.”

Manuel Maas, Eneco

Submit your case before 16.00 pm and we will act today!

Start your debt collection procedure in Portugal today

Do you have a debt collection in Portugal with a Portuguese customer who has not been paid? Or do you have another conflict with your customer? Our Portuguese debt collection specialists and lawyers will be happy to help you solve your debt recovery in Portugal. Please feel free to contact us for more information. Do you no longer wish to wait for your payment? Then transfer your invoice immediately. Our specialists will then get straight to work.

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  • Fast solutions for your cases
  • Real measures to recover your payments
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