8 Reasons why we are not a typical law firm

We are not like any other law firm that you may be familiar with. We know that many law firms claim that they are different, but with us, this is truly the case. Over the years we have noticed several misconceptions that are sometimes disrupted by the practices of other law firms. Below are 8 reasons why we are not a typical law firm.

1. Creating a win-win scenario: No Cure No Pay debt collection

Our debt collection cases are solved on a No Cure No Pay basis. You only pay an administrative fee, which we try to collect from your debtor once we recover the claim. We use the No Cure No Pay principle for all our cases in the extrajudicial debt collection phase, and in 95% of the cases that we solve, we are successful in doing so! This means that during a successful debt recovery, you are exposed to minimal risk while your debtor pays our fees. This way you are guaranteed the knowledge and experience of a debt collection lawyer for the price of a debt collection agency.

2. Charging an hourly fee for 2 minutes worth of work?

If legal action is needed, then unlike most law firms, we do not have a strict time registration system. For most law firms, it doesn’t matter what type of work was done. Even if a lawyer sends out a simple email, you’ll be charged the full hourly fee. At Bierens, we do not believe in this system. That is why we always discuss the costs in advance before initiating any legal actions. This way you know exactly what is to be expected and you will not be left with any overpriced legal charges.

3. From Amsterdam, London, New York to Beijing and more

Our in-house lawyers will always know the status of your case inside out and will be able to help you from the start of your case to the finish. If necessary, then our lawyers also travel to the country in which litigation should take place. For example, if you have a debt collection case in Germany and you must follow legal proceedings in a German court, then our German-speaking lawyers can travel to Germany and represent your organisation on your behalf.

Also, say, you are a French business owner with a debtor in Germany. Then our French and German lawyers will work together to make sure to litigate in the country your chances of success are higher. You can read more on how we solve international debt collection cases here.

4. Sleek suits and crafty business?

Most people associate law firms as being very sophisticated, strict, and formal. Here at Bierens, we believe that there is more to just wearing sleek suits. It is about quality. We believe it is important to create an environment where our employees can work together and share their thoughts and ideas. But quality is not only achieved from a healthy working environment, which is why your satisfaction is of utmost importance. We value direct and clear communications. After all, our lawyers are humans just like you! At Bierens, you will always be assigned to your caseworker, meaning that we have shorter lines of communication. You will always have a single contact person ready to guide and answer any questions that you may have.

5. We work with you

When legal action is required to collect your claim, we do not initiate procedures without your consent. We ensure that our clients are fully informed of the steps that should be taken and what is to be expected from your case. For example, if your debtor refuses to pay in the extrajudicial phase, then we will always make a calculated decision on how likely you will retrieve your claim in the judicial phase. Furthermore, we ensure that we have a respectful approach to your debtor. If you wish to continue working with your debtor, our debt collection strategy will not influence your relationship.

6. Article 79(1) of Contracts for the International Sale of Goods (CISG); are you following?

“A party is not liable for a failure to perform any of his obligations if he proves that the failure was due to an “impediment” beyond his control and that he could not reasonably be expected to have taken the impediment into account at the time of the conclusion of the contract or to have avoided or overcome it or its consequences”.

We’re pretty sure that when dealing with a complex case, this is the last thing you would want to see. That is why you need a party who can explain everything in such a way that you understand is feasible within your business operations. We do not overcomplicate procedures by using legal jargon. If you have a European debt collection case, then you can count on our native in-house lawyers. They speak the same language as you and your debtor, eliminating any language barriers and are fully versed in the legal system in your debtor's country.

7. Our teams do not only consist of lawyers…

Most law firms mainly employ lawyers and their secretaries. At Bierens however, we also have a large team of online marketers, programmers, data scientists, and customer service employees. Together they ensure that our lawyers can offer the best service to our customers. For example, our data scientists use data to determine the best approach in solving your case, while our programmers create and maintain an optimal online and our customer service keep you satisfied. This way, our lawyers can focus on what they do best and offer you the best legal service.

8. Your trusted superhero since 1952

We’re not your typical law firm, right? We take pride in the fact that our customers play a central role in our services. With over 115 specialists from over 20 different European countries, there is always a specialist with the knowledge and experience relevant to your debt collection case.

Moreover, superheroes have always played a huge role in our offices. As the owner of Bierens Debt Recovery Lawyers was greatly inspired by comic books and superheroes, the fight for justice has been a major source of inspiration not only in our values but also in our offices. For example, we have our very own comic book wall and Batcave. To top it off, we also have an authentic American style diner.

We have a unique character since we specialise in debt collection, with a superhero twist. Would you like to know how we can help you further? Feel free to contact us!