Our debt collection success formula – how we continue to be Europe’s no. 1 debt collection agency and law firm
As Europe’s leading debt collection law firm, we have helped over 24.000 companies across the globe. We aim to improve the payment behaviour of companies for small businesses and multinationals. We know that for a successful recovery, you cannot impose a standard one-size-fits-all model. We know that when solving a debt collection case, much more context is required. You have to understand the situation of the client, the relationship between our client and their debtors. This way, we determine the approach that will deliver you customised results. This is what we do differently:
Why hasn’t your debtor paid? – Doing a local database check
Our specialists never randomly pick up the phone and start calling your debtor. We know that this is not the right approach. Instead, we make sure to check local databases and blacklists, while performing a thorough credit check. In doing so, we are able to refine the strategy that will guarantee you the best results.
Sending your debtor a customised demand letter
Once we have a thorough understanding of your debtor’s situation, we start by sending your debtor a customised demand letter. In this letter, we inform the debtor to pay the outstanding amount. A demand letter must comply with several standards. The better the demand letter is written, the more likely the debtor will pay. Moreover, we adjust our letters according to the nature of your case and language of your debtor. Based on our experience, this creates more pressure and likeliness that your debtor pays.
Contacting your debtor by phone
While some debtors will then come up with all sorts of excuses that they have not received the payment reminder, we know otherwise. That’s when our specialists will contact your debtor by phone. By talking to your debtor, we create more engagement, which also gives us the opportunity to find out why the invoice was not paid. By understanding this, it can help determine the next steps that need to be taken.
Your debtor cannot hide from us
Occasionally, we still encounter debtors who are under the impression that our lawyers will quit after having send the demand letter and having called your debtor. What they do not know, is that our efforts don’t stop just there. Our debt collection lawyers have contacts with local bailiffs and private detectives. If necessary, we can always engage our contacts. They can also personally visit your debtor on your behalf.
Recover your debt today
95% of the cases that we solve succeed without court intervention on a No Cure No Pay basis. With more resources than an average debt collection agency, our experts know how to deploy our resources that will recover your payment as swiftly as possible.
Debt collection helpdesk for all your unpaid invoices
Free advice from our debt collection lawyers
Would you like assistance from one of our experienced debt collection specialists? Call our debt collection helpdesk today. You will then speak to a specialist with whom you can discuss your case. Our debt collection specialists always provide clear and honest advice. This way you know exactly what is to be expected.
Call our debt collection helpdesk or leave your details behind so that our debt collection specialists can get back to you.
Still no payment? This what you can do next:
If your debtor still has not paid the outstanding amount or if they dispute the claim, then you can consider proceeding with taking legal action. Because we are a debt recovery law firm, we can litigate on your behalf in domestic and international courts, and have various measures enforced.
Debt collection in the UK
As Europe's leading debt recovery law firm, our lawyers have the knowledge and experience on debt recovery laws in the UK. Our aim is to always find an amicable solution first. If legal action is needed, then there are various procedures we can look into.
International debt collection
Where most debt recovery agencies would take a step back, international debt collection is where our speciality lies. With a team of over 115 debt collection specialists and lawyers, we can help with your cross-border claims. Since we speak the same language as your debtor, we overcome any language barriers. We know which foreign debt recovery procedure works best for you and can advise on international debt collection cases. Your international debtors cannot hide from us, since we do everything in our power to contact your foreign debtor and recover your payment.
International debt collection
If both parties are members of the European Union, then our lawyers are perfectly versed in European debt collection laws as well. They can also explain the differences across countries and everything you must be aware of when litigating abroad:
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Debt collection enforcement
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Debt collection prevention
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How does international debt collection work:
Our specialists explain everything you need to know about how international debt collection works. Find out everything you need to know about all the countries that we cover for international debt recovery.
Frequently asked questions about debt recovery
- The debt collection procedure works as follows:
- 1. Upload your outstanding claim and fill in your details.
- 2. We contact you to discuss the most suitable strategy for your case.
- 3. Your debtor receives a reminder the same day.
- 4. If necessary, we continue the amicable process by sending demand letters, phone calls and in some cases, we can also visit your debtor.
- 5. If necessary, your caseworker conducts a feasibility study for legal proceedings
- 6. Proceed with legal action.
- You can read more about our approach here.
Book your free consultation with our experts
Recovering your unpaid debt on a No Cure No Pay basis is the ideal solution for your national and international debt collection cases. From effective amicable steps to strategic judicial procedures, we can help you find the right solution. Contact us today if you have questions for our debt collection specialists or if you would like to book a free consultation. You can fill in the contact form and our specialists will get back to you as soon as possible.