Debt collection for Small Businesses

As a small or medium business, we understand you need to protect your business. Spending your valuable time chasing debtors who refuse to pay your invoices is one of the most time-consuming tasks. While you can spend your time on what matters, entrusting us with your case will erase your concerns. As experts in recovering B2B debt collection cases, we ensure that your invoices are paid as swiftly and effectively as possible.

Our expertise

Solving debt collection cases
Solving disputes
Drafting solid contracts
Assistance with bankrupt customers
Temporary outsourcing of credit or debt managers

Debt collection for SME's

Small and medium businesses are the heart of many economies. Having an unpaid invoice can impact your business and potentially cause financial instability for your organisation. We regularly see many SMEs who have to deal with customers who either pay too late or refuse to pay at all. While you have worked hard for the payment you are entitled to, you deserve to be paid. We know it is extremely frustrating and unfair to spend your valuable time chasing a debtor while facing financial consequences or even bankruptcy.

In order to prevent your organisation from ending up in financial difficulties, it is important to act fast when dealing with outstanding invoices. For many SMEs, this is not always feasible. Collecting outstanding invoices is often a secondary task, alongside all the other administrative work. Moreover, there is not always a specialist in the field of debtor management.

Specialist in debt collection for small businesses

Bierens Debt Recovery Lawyers assists small and medium businesses with the collection of their outstanding invoices. We specialise in the collection of business debts. Over the years we have assisted various companies across the globe with their debt collection cases. We know better than any other party how to recover your invoice as fast as possible. While we deal with your debtor, you can focus on what matters for your business.

What other SME's have to say:

STAPLES

Kitty Berendsen

Staples is present in more than 26 countries! We will always recommend to both third parties and to all our branches at home and abroad that they hand their matters to Bierens Debt Recovery Lawyers.

Staples is the largest office supplies company in the world. We have the second largest eCommerce website, and we are a reliable partner in offering office solutions. Staples is present in more than 26 countries! We are active all over the world, which has shaped our working methods. As we grew, our commitment to the community and the environment we operate in has increased too. Bierens Debt Recovery Lawyers is an important partner to Staples Advantage with reference to our credit management. It is good and a pleasure to be able to hand over matters and files which are difficult to collect to Bierens. In our experience, the cases are handled well, efficiently, and with good results. Thus, we see moneys coming in which we would have had to write off otherwise. We are very pleased with the Bierens approach. The advice we have received, has been of assistance in our job, and we view this as a significant supplementation. We will always recommend to both third parties and to all our branches at home and abroad that they hand their matters to Bierens Debt Recovery Lawyers.

TOP GRAPHICS

Els de Wit

When we encountered problems with an Italian partner, we contacted Bierens. We were immediately assigned to an Italian lawyer. Bierens always reacts promptly and correctly. You can follow everything online and stay up to date. It is a very pleasant way of working with a permanent contact person, who is above all very knowledgeable.

We are a wholesaler within the graphic industry. In addition to the sale of supplies, we are also very active in the purchase and sale of used graphic machinery. As a result, we deal with a large number of customers, some of whom have substantial amounts of money at stake. When we encountered problems with an Italian partner, we contacted Bierens. We were immediately assigned to an Italian lawyer. Bierens always reacts promptly and correctly. You can follow everything online and stay up to date. It is a very pleasant way of working with a permanent contact person, who is above all very knowledgeable. In addition, they also give very good advice in regards to debtor management. We certainly recommend Bierens Debt Recovery Lawyers".

Adezz

Luc van den Hurk

Adezz supplies garden products to professionals. As we operate in an international B2B environment, there are times when we require assistance with debt collection matters. We have won many cases in Europe with Bierens. They have a team of dedicated and smart people, specialized in many different countries.

CANON

Peter Noordergraaf

As of 2004, Bierens has been our reliable (also from a financial point of view) debt recovery partner functioning as an extension of our Credit Control Department.

As of 2004, Bierens has been our reliable (also from a financial point of view) debt recovery partner functioning as an extension of our Credit Control Department. Bierens gives shape to the “No Win, No Fee” principle. They have a high rate of success, and collected amounts are quickly transferred into our bank account. Furthermore, all our current and closed cases can be reviewed online. Our staff frequently attends seminars and workshops at Bierens, so our employees stay fully informed on all aspects of debt recovery, liquidation, and attachment (of property). Whenever customers of Canon Nederland N.V. are confronted by defaulting debtors, we always refer them to Bierens Debt Recovery Lawyers.

HAGER & MEISINGER

Salvatore Arcadipane

With their efficient cooperation, competent advice and professional knowledge of our industry, Bierens continuously shows us that in every legal matter we are very well taken care of.

As an internationally oriented company in the field of medicinal technology, Hager & Meisinger cooperates with trading partners from more than 100 different countries. Our business relationships are based on long-term cooperations,which means that conflicts only occur for exceptional cases. But if it does come to that, then we are glad to have a competent partner such as Bierens, who have assisted us for several years in the field of debt collection and legal advice. With their efficient cooperation, competent advice and professional knowledge of our industry, Bierens continuously shows us that in every legal matter we are very well taken care of.

UNIVERSAL MUSIC

Frank Oosenbrug

Direct communication, structured procedures and exchange of information, knowledge of the market and our company means that we have found an ideal partner in Bierens for granting credit to our customers, retailers and wholesalers since 2007.

Universal Music operates in a segment of the market which is experiencing increasing pressure, at hundreds of points of sales, and with a product which has the potential to become a hit at any moment and needs to be available immediately. This is the reason we cannot afford to get involved in laborious and protracted proceedings. Decisiveness is essential, and Bierens’ energetic approach as an extension of our own credit management is an excellent fit for us. Direct communication, structured procedures and exchange of information, knowledge of the market and our company means that we have found an ideal partner in Bierens for granting credit to our customers, retailers and wholesalers since 2007.

VASA INTERNATIONAL

Jolanda van Engelen

Bierens successfully collects our claims and recovers the costs from the debtor without court intervention. If that doesn't work, we decide whether or not to go to court based on the honest advice from Bierens.

Vasa International / Eurobrands International B.V. is a family business, operating in the Benelux. Over the past years it has expanded into a valuable business within the clothing sector. Bierens offers us clear and concise advice on how to deal with badly paying customers, and of course with our debt collection issues. Bierens successfully collects our claims and recovers the costs from the debtor without court intervention. If that doesn't work, we decide whether or not to go to court based on the honest advice from Bierens.

Blowfish Investments – Lemberg Wine Estate

Suzette van Rensburg

The communication with Bierens was very clear and concise from the initial registration online to the correspondence via email that followed.

Lemberg Wine Estate is situated in South Africa, but we export our wines all over the world. When our customer in Beligium didn't pay, we were initially not sure we would manage to recover our debt. Hence, we decided to call a professional. The communication with Bierens was very clear and concise from the initial registration online to the correspondence via email that followed. Bierens's service was very professional and efficient, resulting in a positive outcome with the collection of the outstanding debt. We do recommend Bierens Debt Recovery Lawyers.

View more references

Question of principle? Then we support you 100%

When a business owner delivers goods or provides a service, it’s expected the owner will be paid properly. We think it is extremely unfair if this does not happen. A debtor should not be able to get away with non-payment.

It regularly happens that clients want to start legal proceedings despite the fact that the costs are higher than the expected results. We understand that. We will always give you honest advice about the expected costs. If you still wish to litigate, you will have our ongoing support. Sometimes we even go a step further, since we can act against a debtor at our own risk and expenses. We find it unprecedented if we keep encountering the same debtors with our clients. We see it as our duty to intervene in such cases. After all, invoices should be paid.

95%

Success rate

No. 1

Experts in debt collection

9.0/10

Customer satisfaction

Customised & honest advice

Debt collection for small businesses

The best debt collection strategy for your business

We adapt our debt collection strategy according to your needs and wishes. Once you have transferred your case, your caseworker will contact you. Together with you, we consider the most suitable approach for your debt collection case. Whether you prefer a harsh or gentle approach to maintain the business relationship with your trading partner, we always take your wishes into account.

Throughout the debt collection process, you will always have personal contact with your caseworker. In addition, you can view the progress of your case 24/7 in our online web portal.

We fight for JUSTICE

We do not give up until your invoice is paid!

At Bierens your debt collection case is in good hands. We understand that an outstanding invoice is extremely frustrating and that you want to recover the amount as soon as possible. That's why we never give up. Our specialists do not close the case after placing one phone call or by sending a standardised demand letter. We customise our approach completely to your debtor and keep going until the payment is made.

View our video

Better payment agreements between SMEs and multinationals

Not only do we assist small businesses by relieving them of the debt collection process, but we also actively contribute to improving the payment behaviour between companies. Invoices should not only be paid on time but clear and reasonable payment agreements should also be made. In our debt collection practice, we see a large number of multinationals who do not comply with these agreements, delaying the payment term even further. Many small businesses are burdened by poor payment agreements with large multinationals. In our opinion, we find this unacceptable.

Should legal action be necessary, then we can also litigate on your behalf. Since we are a debt collection law firm, our lawyers are members of nationals and international Bar Associations. This means that our advice and litigation processes are always based on ethical codes according to the latest legal standards.

How does debt collection for small businesses work?

Step 1

Transfer your case via our online web portal. Enter your details, the details of your debtor and information about your invoice and we will start processing your case immediately.

Upload your claim

Step 2

You will receive a confirmation in which your caseworker indicates that your case has been accepted. Some practical matters concerning the contact with your debtor will also be shared.

Step 3

Your debtor will receive a customised payment reminder the following working day, requesting them to pay the outstanding amount as soon as possible. Since we know you are anticipating the payment of your invoice as soon as possible, we give your debtor little room to delay the payment much further.

Step 4

Together with you, we determine the next steps in your debt collection case. With us, debt collection is always customised, and your wishes determine our approach.

Step 5

If there is no immediate payment or if your debtor cannot be reached, then our debt collection lawyer will not give up just then. We have the resources and measures to locate your debtor no matter where they are hiding for both national and international cases. We do not stop until your debtor responds and pays the invoice.

Step 6

The out-of-court debt collection procedure ends if:

Your invoice has been paid in full. This is the case in 95% of all debt collections that we solve.
We have agreed on a payment arrangement with your debtor.
Or, the debt collection process continues in the legal phase. We then go to court to recover your payment.