Webinar: practical information

Thank you for your registration for our webinar. To ensure a smooth start of the webinar, we would like to share some practical information with you.

Participate in the webinar
One hour before the start of the webinar, you will receive an e-mail containing the button 'join the webinar'. Click on this button to participate. The following screen will open:

webinar uitleg

Click on 'Open' to view the webinar. The webinar will then appear on a separate screen. In addition to the webinar screen where you can view the presentation, you will see a control panel.

webinar uitleg 2

You can use the orange arrow to open and close the control panel. Here you will also find the chat where you can ask questions to our moderators and presenters.

Starting time
You can join the event fifteen minutes before the start of the webinar. You will see a window with a countdown timer. If you decide to join earlier, the window will contain a message confirming that the connection has been established.

Microphone and camera settings
Please make sure that your sound and camera are turned off during the webinar.

Questions during the webinar
If you have any questions during the webinar, you can ask these in the chat throughout the session. Our moderator will collect these questions and pass them on to the presenters. They will then answer your questions.

It may not be possible to answer all questions during the webinar. In that case, we will get back to you as soon as possible. We will of course do our utmost in answering all your questions.

Technical difficulties
If you are experiencing difficulties in logging in, check the e-mail you have received from us. You can check if your device is configured correctly or whether you have a good internet connection. Click on check system requirements to find out.

If you still cannot join the webinar, you can always contact Carolijn van der Meer, our Customer Service Officer at +31 (0)20 810 00 11.

Unsubscribe from the webinar
If you are unable to attend the webinar, then you can still access a recording after the event. You will receive a link a couple of days after the webinar.

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