Our working method

As soon as you transfer your debt collection case, we will do our utmost to resolve the case as soon as possible. Whether it is a simple debt collection case or a complex legal matter, we can alleviate your concerns. Our debt collection process always starts in the pre-legal debt recovery phase, and if necessary, we can proceed with judicial debt collection. As our team consists of both debt collection specialists and lawyers, there is always an expert available in helping you retrieve your payment.

Submit your case before 16.00pm and we will act today!

Transfer your case online

A debt collection process starts as soon as you transfer your case. You can easily upload your collection via our website. You can upload all relevant documents here. If you have forgotten to submit a document, then unlike other debt collection agencies, you will not be charged with 'penalty costs'. The only disadvantage for you is that we can only start working on your case as soon as we have all the documents. If you prefer to forward your case by e-mail, you can contact our sales department for more information.

Debt collection procedure

  • Upload claim
    Upload your debt recovery case online
  • Start case
    We will process your case immediately
  • Send a demand letter
    We will immediately send a payment reminder to your debtor
  • How to approach debtor?
    Together we will determine our approach
  • Online portal 24/7
    View your case 24/7 through our online portal
  • Ask questions
    Questions? Your contact is always available to assist you
  • Get invoice paid
    Your unpaid invoice will be paid

Order confirmation

After you have transferred your debt collection case, you will receive a confirmation by e-mail that your debt collection transfer has been successfully submitted. You will also receive an order confirmation from your caseworker including practical information.

Advantages of a debt collection lawyer

  • Highest success rates
  • Collection throughout the UK and Europe
  • Always a single point of contact
  • 24/7 online access to our portal
  • No Cure No Pay debt collection

Your debtor immediately receives a letter of formal notice

If you have transferred your case before 4 p.m., then your caseworker will send your debtor a letter of formal notice the very same day. In this letter, your debtor is reminded of the outstanding payment and is requested to make the payment as soon as possible. If we do not receive a response, then your caseworker will personally contact your debtor. You can read more on our pre-legal debt recovery phase here.

Together with you, we determine our approach

Bierens Debt Recovery Lawyers are known for their cost effective approach. Our debt collection specialists and lawyers have a firm approach and act as swiftly as possible. With our resources, experience, and knowledge of various legal systems, we know to retrieve the payment you are entitled to. Do you have a specific approach in mind? Then you can always discuss this with your caseworker. We can adapt our approach accordingly.

“Bierens and its team of international lawyers understand the needs of companies and can adapt to any situation.”

Lea Macedoni / Alessi

Track your progress 24/7 via our portal

You can track the status of your debt collection case 24/7 via our portal. You will be able to view the correspondence between your caseworker and debtor and view all relevant documents. Once your case has been accepted, you will receive a detailed email with your login credentials and an explanation of the portal.

Our collection specialists and lawyers

Bierens has a large debt collection team consisting of lawyers and collection specialists. We ensure that your case is handled by the right specialist. Often this is someone who has experience in your sector or specialises in debt collection in the country of your debtor. This way you can be sure that the right collection specialist will always get to work on your case.

Submit your case before 16.00pm and we will act today!

Contact our debt collection lawyers

Would you like more information about our working method? Please feel free to contact us. Our debt collection specialists and lawyers will be happy to tell you more about the collection of outstanding debts.

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