Debt Collection in South Africa

Debt Collection in South Africa

Debt collection in South Africa has been successfully solved by our company many times. Does your company have a debt collection in South Africa because your South African debtor has left your invoices unpaid? Our debt collection specialists at our South African desk will be happy to assist you.

We approach your South African debtor in their native language and use our international knowledge and experience to get your South African debtor to pay. More specifically, our debt collection lawyers and specialists are accustomed to the local business and cultural traditions. We can ensure you that our debt collection agency can claim your payment. Our debt collection specialists have the knowledge, experience and expertise to retrieve the payment you are entitled to and solve your debt collection in South Africa.

How can I transfer my debt collection in South Africa?

Starting a debt collection in South Africa is relatively fast and simple. You can upload your claim via our online transfer form. All you must do, is enter several details on your organisation and your debtor’s company. You can then upload your case through a secure network. If you upload your South African debt collection case before 16.00 o’clock, then our debt collection law firm will act the very same day.

How will you pressurise my South African debtor to retrieve my outstanding invoice?

We are committed to resolving your South African debt collection case as quickly as possible. As soon as you have transferred your South African debt collection case, we will do everything we can to contact your South African debtor. Based on our experience, our South African business debt collection practices are a success as we contact you debtor in their native language.

We also have the possibility to visit your debtor. As we work with private detectives, they can investigate your South African business debt collection case further wherever necessary. If your South African debtor still fails to respond to your phone calls, demand letters or e-mails, then our international bailiffs can personally visit your debtor in South Africa.

As the largest party for cross-border debt collection, we have access to the largest global business debt collection databases. Within this database we view your debtor’s profile and determine whether your South African debtor is already known to our organisation. This will help us approach your South African debtor, retrieve your payment and solve your debt collection case in South Africa.

Can you accept my debt collection in South Africa based on No Cure No Pay?

In principle, yes, we can! Our debt collection law firm works based on the No Cure No Pay. You only pay a fee if we can collect the entire claim. We try to recover these debt collection fees from your South African debtor as much as possible. If we are unsuccessful in retrieving your claim, then you pay no fees. You only pay €150 for administrative costs. We understand an unpaid invoice is frustrating enough, especially since it is an international business debt collection case in South Africa. We think it would be unfair if you were to be faced with additional costs. Contact our South African desk to find out more.

How can I track the process of my debt collection case in South Africa?

You can also follow the correspondence with you South African debtor via our web portal 24/7. In addition, your case worker will always contact you by phone or e-mail to keep you informed on the progress of your debt collection in South Africa.

What if I want to continue my long-term relationship with my South African debtor?

In some cases, retrieving your payment by deploying extensive measures may not be the most suitable course of action. We understand that with certain customers, it is important for your organisation to maintain a long-term relationship. As our South African lawyers and specialist are familiar with the local culture and business customs, we can deploy a customised approach that is suitable for maintaining a strong business relation with your trading partner. When transferring your case, you can always make a note of this.

Which measures do you have in place to deal with my South Africa debtor?

  • We contact your South African debtor by phone in their native language
  • We send your South African debtor demand letters written in their native language
  • Deploy appropriate resources to pressurise your South African debtor to pay
  • Contacts with international bailiffs and private detectives
  • Customised business debt collection approach
  • Knowledge on judicial procedures in South Africa
  • Access to the largest international B2B debt collection databases
  • Access to local databases in South Africa to understand why your debtor is refusing to pay
  • Experience in the local business culture in South Africa
  • And many more

How long will I have to wait for my payment from my South African debtor?

The duration of your business debt collection in South Africa depends on the type of debt collection case you are encountering with your South African debtor. In most cases, it can take several weeks to retrieve your payment for a regular debt collection case. Our debt collection lawyers will always keep you up to date. Once your claim has been accepted by our debt recovery law firm, you can always follow your case via our 24/7 online web portal.

What are the benefits of hiring Bierens Debt Recovery Lawyers?

  • Specialist in global debt collection
  • Native in-house debt collection specialist
  • Knowledge on local customs and business traditions
  • No Cure No Pay debt collection in South Africa
  • Success rate of 95%
  • High quality ISO certification (27001 and 9001)
  • High customer satisfaction with a rating of 9.1/10 (based on 800+ reviews)
  • 24/7 access to our online portal
Take action today, submit your debt collection before 16:00 o'clock

Debt collection procedure in South Africa

  • Upload claim
    Upload your debt recovery case online
  • Start case
    We will process your case immediately
  • Send a demand letter
    We will immediately send a payment reminder to your debtor
  • How to approach debtor?
    Together we will determine our approach
  • Online portal 24/7
    View your case 24/7 through our online portal
  • Ask questions
    Questions? Your contact is always available to assist you
  • Get invoice paid
    Your unpaid invoice will be paid

Which legal measures can you take?

Almost 95% of the cases that we solve, can be collected without any court intervention. However, if your South African debtor still refuses to pay, then we can initiate legal proceedings. Legal proceedings come with their own set of complex challenges. Different rules and regulations apply than those that are applicable in your own country. However, you will not have to worry about these challenges as our South African lawyers will investigate and solve the following issues if legal proceedings are necessary:

  • Which rules and regulations are applicable for my debt collection case?
  • Which country do you have to litigate?
  • Which law is applicable?
  • Which legal procedures are applicable for my debt collection case?
  • What is my limitation period?

We understand that these are complicated matters that may be difficult to understand. Our South African lawyers will always try to collect your claim without the intervention of the court, but if necessary, we have the knowledge and resources to get your debtor to pay through legal proceedings. Our South African lawyers would be happy to explain the various conditions and procedures.

Our debt collection specialists in South Africa

Do you have an outstanding invoice with a South African customer? Or do you have another conflict with your customer? Our debt collection specialists and lawyers will be happy to help you solve your payment conflict. Please feel free to contact us for more information. Do you no longer wish to wait for your payment? Then transfer your invoice immediately. Our specialists will get straight to work for you.

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