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General Terms and Conditions

In the general terms and conditions, you can lay down rules that are valid for all contracts you conclude. For example, the general terms and conditions often contain agreements on delivery, warranty, liability, the method of payment and the complaints procedure. By laying down these rules in writing, you can limit your risks when doing business. Moreover, it is clear to the other party under which conditions you conduct business. 

Good general terms and conditions can prevent many payment problems. For example, the provisions surrounding the payment ensure that it is clear how the invoice is made, what payment term is used and how payment is to be made. With these clear payment agreements, the chance of unpaid invoices is much smaller. 

In addition, the general terms and conditions usually include provisions on warranty, retention of title and how customers can submit a complaint. These provisions help to avoid discussions and legal conflicts with customers. 

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Updating general terms and conditions 

Do you use general terms and conditions? Keep in mind that general terms and conditions quickly become obsolete. Nothing is as changeable as legislation, and there are likely to be changes within your organisation. That is why it is important to update your terms and conditions regularly. This way, your risks remain limited. 

Wondering whether your current set of general terms and conditions is still in line with your business operations and the latest legislation? Have your general terms and conditions checked by our lawyers and take the Quickscan! 

Quickscan general terms and conditions 

Send us your general terms and conditions and youll receive an analysis of your terms and conditions within 5 days. We will let you know which provisions are no longer up-to-dateand what risks you run with your current set of terms and conditions. 

Does the quick scan show that a number of provisions are outdated or that important provisions are missing? Then we can adjust or draw up these provisions for you. We will then ensure that your general terms and conditions are fully in line with your business operations. 

When is a quick scan necessary? 

  • Are your general terms and conditions older than 3 years? 
  • Are quotations free of obligation according to your general terms and conditions? 
  • Is the agreed delivery time not fatal? 
  • Are suspension & settlement excluded? 
  • Do your general terms and conditions stipulate that purchasing conditions are excluded? 
  • International: do your general terms and conditions state that your court has jurisdiction? 
  • Are you a seller? Are you using the correct retention of title? 

“Bierens and its team of international lawyers understand the needs of companies and can adapt to any situation.”

Lea Macedoni / Alessi

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Have general conditions drawn up 

Where contracts are always adjusted per customer, the general terms and conditions always remain the same. The set of general terms and conditions that you use, apply to all agreements that you conclude. Do you want to draw up general terms and conditions or have them assessed? In order to limit your business risks as much as possible, the general terms and conditions must be tailored to your specific business situation. 

When you sell products, you run different risks than when you rent out business or provide services. In addition, when drawing up your general terms and conditions, you must take into account the way in which you are insured for certain risks and the way in which your organisation has set up certain business processes. In the unlikely event that something goes wrong, your company can fall back on your general terms and conditions. This way you will not be faced with any legal surprises. 

Prevent collections and draw up good general terms and conditions today! 

Advantages of good general terms and conditions: 

  • Fewer discussions and conflicts with customers 
  • Better payment behaviour and fewer outstanding invoices 
  • Strong evidence in case of conflict 

Our specialist lawyers

  • Every year we review hundreds of general terms and conditions 
  • Experts in 60 sectors 
  • Always honest and clear advice 
  • For SMEs and Multinationals 
  • High customer satisfaction 
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Bierens Lawyers 

Every year, our lawyers review hundreds of general terms and conditions of SMEs and multinationals. We are now experts in more than 60 sectors. For example, we have already assessed and drawn up many general terms and conditions for companies in all kinds of sectors: ICT, services, employment agencies, construction companies, job agencies, administration offices, consultancy, car companies, cleaning companies, gardeners, personal trainers, graphic designers and many others. As a result, we know exactly what you need to pay attention to when drawing up general terms and conditions. After consultation with our experts, you will be able to safely conduct international business. 

Filing general terms and conditions 

You can file your general terms and conditions with the Chamber of Commerce or with the clerk of a court. This is not required by law, but it does offer a number of advantages: 

Your general terms and conditions are always available on request, which is useful for a telephone agreement. This way, your customer can still view your general terms and conditions. 

By filing your general terms and conditions, they provide a stronger evidentiary function. Once you have filed them, the date from which your general terms and conditions apply is determined. 

International general terms and conditions 

Do you conduct business internationally? When you conduct business abroad, it is important that your general terms and conditions reflect this. For example, your general terms and conditions must be presented in an understandable language to both you and your business partners. 

It is important to note that not only the language needs to be changed, but also the content. After all, who, for example, is the competent court, i.e. where do you want to litigate in the event of possible conflicts? Preferably not in the country of your debtor. However, if you do not regulate this properly in your general terms and conditions, there is a very good chance that you will still have to go to a foreign court to resolve your case. Do not allow this to happen. Ensure that your general terms and conditions work for your and limit your risks in an international context. 

Bierens Lawyers 

Every year, our lawyers review hundreds of general terms and conditions of SMEs and multinationals. We are now experts in more than 60 sectors. For example, we have already assessed and drawn up many general terms and conditions for companies in all kinds of sectors: ICT, services, employment agencies, construction companies, job agencies, administration offices, consultancy, car companies, cleaning companies, gardeners, personal trainers, graphic designers and many others. As a result, we know exactly what you need to pay attention to when drawing up general terms and conditions. After consultation with our experts, you will be able to safely conduct international business. 

Contact with a lawyer 

Would you like more information about general terms and conditions or are you curious about what we can do for your organisation? Please feel free to contact us. We will be happy to help you. 

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